Advice Line

The Advice Line is a good starting point if you are thinking about intercountry adoption as one of our expert IAC advisors can provide you with clear and accurate information that will assist you in dealing with any queries and making choices going forwards.

The best way to reach us is online by completing this form.

IAC's Advice Line is open to any members of the public who live in one of our partner Local Authorities.  Find out here if your home Local Authority has a partnership with IAC.  If you live in a small district council it may be your county council area that has the partnership. If they do not you should approach their own Adoption Duty team.  You can still contact the Advice Line at IAC but other than giving you basic information we might not be able to assist you with a full service.

Our Advice Line is a confidential service run by qualified Social Workers with extensive experience of intercountry adoption. We can be in touch with you by phone or email.  Anyone contacting us can raise questions, concerns and anxieties in confidence with our advisors.

The service is designed primarily for people living in the UK although it is also used by British nationals living overseas who are exploring intercountry adoption.

Typically prospective adopters are seeking to find out:

  • What is involved in adopting a child from abroad
  • The eligibility criteria for adoption from other countries
  • The legal processes to be followed when adopting from abroad
  • The needs of children overseas who are waiting for adoption
  • The costs that are involved in intercountry adoption

The service offers the opportunity to explore your own individual situation.  Please note that we only offer an email or telephone service and not a drop in.  We are also unable to give legal advice but can recommend experts in the field of adoption.

The Advice Line service is open Monday to Friday from 10.00am to 1.00pm.  Call backs are made up until 4.00pm.

The Advice Line number is 020 8447 4753 or our email is info@icacentre.org.uk if you cannot use the form.

What People Say

“The Advisor was really nice & well informed & empathic”
“Advisor clear and concise”
“Helpful, patient - people amazing!”