Home > About IAC > How we work
How we work
Intercountry Adoption Centre is both registered as a charity and an adoption agency.
The agency is registered to provide adoption services to adults and children, including birth records counselling and intermediary services.
The first inspection of IAC's adoption support services was undertaken by the Commission for Social Care Inspection in March 2007. The following comments by the Inspectors have been extracted from the report:
What the service does well
The agency has developed very good policies and procedures which underpin its work and reflect its practice. All staff are provided with copies to ensure that they are aware of how the agency should operate.
They provide a very professional service, which meets the needs of service users and referring agencies. They are seen as knowledgeable, up to date and highly professional. Referring agencies have said that staff are "very approachable and flexible" and the agency "responds quickly" to referrals when approached.
The agency is well managed by committed, well informed and enthusiastic people and there is good monitoring by the Board of Trustees.
Staff at all levels are of high calibre and well qualified, experienced, knowledgeable and skilled.
The agency is seen as a supportive and caring employer who is genuinely concerned for the welfare of its staff.
The arrangements for the financial monitoring of the agency are of a high standard.
IAC was registered as an adoption agency in November 2008 and has not yet been inspected on the adoption agencies services.
Statement of Purpose
Legally every Adoption Agency has to have a Statement of Purpose outlining how we are organised and the services which we provide. If you be interested in viewing ours, please click here.
